About Poole's Plumbing: Poole's Plumbing, Inc. is a fully licensed and insured residential and commercial Raleigh plumbing contracting company that was created in 1999 by Robert K. Poole. With two men, a truck, and a dream he had aspirations that one day his company would be one of the top plumbing contractors in the area. He started this journey by doing repair and renovation work in 1999.
However due to the triangle area boom that we have seen over the past 10 years, repair and renovation work quickly escalated to residential and light commercial new construction. With plenty of blood, sweat, and tears along the way, Bob Poole accomplished his original goal and by 2007 Poole's Plumbing had 60+ employees and all the work it could handle. However, as many people know due to the on-going economic crisis, the triangle area construction industry has experienced a significant down turn since 2008 as the current housing crisis grows deeper. Currently, Poole's Plumbing, Inc. maintains a client portfolio that includes some of the largest national tract home building companies as well as some of the most well respected custom and semi-custom home builders in the triangle area. Although we are not operating on 2007 numbers, we continue to maintain a solid client portfolio and continue to produce a high quality product.
The moral or ethical position of Poole's Plumbing, Inc. is to create an environment of Honesty, Integrity, and to maintain a high level of service without compromising quality or craftsmanship. While using the very best materials available in today's marketplace, Poole's Plumbing will never cut corners to save money. Our desired public image is to do every job right the first time at the best possible cost. We look at every job as if we were doing that job in our own home. Simply put, we want the call the next time you need us!
Our Code of Ethics:
- Always answer your phone
- Accurately document any applicable information
- Make the customer feel important and appreciated whenever possible
- Always strive to go above and beyond the customers’ expectations
- Listen to the customer and Identify as well as anticipate their needs
- When required always transfer them to the proper person and always make sure that person is available
- Handle complaints and follow up to make sure they are resolved
- On time On Budget
Poole's Plumbing is located at 3708-101 Conquest Dr Garner, NC 27529. Please call Robert K. Poole at (919) 661-6334 for more information about their service, office hours, warranty and license.
Poole's Plumbing began to serve the community in 1999. The areas it serves include Raleigh Plumber serving: Raleigh, NC, Cary, NC, Apex, NC and Durham NC in the Triangle Area of North Carolina.. The towns and cities it serves include Garner. Angier, Apex, Benson, Brentwood, Brier Creek, Bunnlevel, Butner, Cameron Village, Carrboro, Cary, Central, Chapel Hill, City Market, Clayton, Coats, Crabtree Valley, Creedmoor, Dunn, Durham - Downtown, East Central, East Raleigh, Efland, Eno Commons, Erwin, Four Oaks, Franklinton, Fuquay Varina, Garner, Glenwood, Harnett County, Hayes Barton, Hilburn, Hillsborough, Holly Springs, Johnston County, Knightdale, Lillington, Moncure, Morrisvi.
Its office number is (919) 661-6334. You could learn more information about Poole's Plumbing at its website: www.poolesplumbing.com.
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